Membership Associate (contractor) | Apply Today!

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Walker’s Legacy is a fast-growing start-up focused on empowering women through business and entrepreneurship. The organization is seeking a Membership Associate (contractor). The ideal candidate will work to drive efforts to support membership recruitment, retention, relationship management, benefits and perks partnerships for the organization. The candidate will also be responsible for assisting with planning events to promote engagement and outreach with our members and building a portfolio of strategic partners.

This position is remote and may include travel to national offices in Washington, DC. 

Responsibilities:

  • Research, build and maintain a membership database and track engagement, correspondence, and other relevant information through CRM tool
  • Conduct membership outreach, coordinate membership calls and develop membership recruitment and retention outreach strategies and programs
    Assess member needs and provide member services assistance and information via phone, email and in-person
  • Research and establish customer service and relationship management tools and best practices to aid in improving efficiency and effectiveness of membership functions
  • Meet identified membership monthly and quarterly acquisition and retention goals
    Provide customer service, membership outreach and develop engagement opportunities for members to maximize Walker’s Legacy membership experience
  • Produce and publish member features and profiles on the website, in the newsletter, and through social media campaigns
  • Communicate and field member issues and needs to appropriate team members or resolve issues directly where possible and appropriate
  • Develop membership drives, membership features, and other opportunities to highlight members through features
  • Develop membership events and programs to increase organizational awareness, membership recruitment, and retention and engagement
  • Establish strategic partnerships with organizations, companies, and brands to provide membership perks and benefits and exclusive member-only opportunities and engagements
  • Additional membership relationship functions as requested

Qualifications:

  • Experience using CRM systems
  • Previous in-person or telesales and customer service experience
  • Self-motivation and attention to detail
  • Excellent communication written and oral communication skills
  • Excellent organizational and planning skills
  • General administrative skills
  • Ability to work within a dynamic and growing start-up environment
  • Superior technology and computer skills
  • Capability to prioritize tasks
  • Associates or bachelors degree

Click here to apply.

Walker's Legacy

Walker's Legacy

Walker’s Legacy is a digital platform for the professional and entrepreneurial multicultural woman and exists to inspire, equip, and engage through thought-provoking content, educational programming, and a global community.

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